Accessibility Arrangements: Offices

Visits are by appointment only.

Address: 14th Floor, Amot Platinum Tower, 25 Efal Street, Petah Tikva, Israel

Service Animals: Permitted

Wheelchairs & Mobility Scooters: Permitted

Accessible Parking: Available in the tower’s underground parking lot and entails a fee. Parking for larger vehicles is located on Level -1. Parking for regular vehicles can be found on every level.

Building Access: Barrier-free. Please enter via the main lobby entrance from Efal Street or via the parking lot elevators.

Accessible Restroom: On every floor

Wide Corridors: In accordance with regulations

Directional Signage: Yes

Hearing Loop: Yes

Accessible Customer Service

Customer Service Training – Training is provided to acquaint employees with accessibility issues, create awareness, and provide practical tools that will help them to provide accessible customer service.

Accessible Reception – There is a hearing loop at the reception desk in the company headquarters. For details, please contact Lior Ohana, secretary, at +97-3-7535008 or by email at lioro@electra.co.il

What Is an Accessible Website?

An accessible website is one that enables everyone, including seniors and people with disabilities, to use it with the same level of ease and enjoyment. According to a 2003 Microsoft study, around 20-25% of the population has difficulties using the internet and may benefit from more accessible online content. Electra FM Maintenance Division believes in and strives to ensure equal opportunities online for people with various disabilities and/or those using assistive computer technologies.

Accessible Website Symbol

The “Accessible Website” symbol is an initiative of Access Israel in collaboration with the Israel Internet Association. It is shown on websites that have implemented the necessary adaptations to make them accessible to people with disabilities. The symbol promotes public awareness of online accessibility and also informs visitors to the site about its accessibility level.

Website Accessibility

The website complies with the requirements of the Equal Rights for Persons with Disabilities (Service Accessibility Adaptations) Regulations, 2013-5773. It also complies with the recommendations of the Israeli standard (SII 5568) for online content accessibility (Level AA) and the recommendations of the WCAG 2.0 document published by the World Wide Web Consortium (W3C). The website is optimized for display in the most common internet browsers and on mobile phones.

Adaptations

The website has undergone careful accessibility adaptations, such as providing an informative semantic structure for assistive technologies, supporting keyboard-only navigation and use in accordance with the recommendations of the W3C, enabling color adjustments, and adding help labels and instructions in forms for the benefit of all users. When using a screen reader, it is recommended to use the latest NVDA software for the best browsing experience.

You Are Our Accessibility Partners

Despite our best efforts to make all pages on this website as accessible as possible, various attached documents (such as PDF, Word, and Excel files) as well as video files are still in the process of being made accessible and we are working to complete this process. If you need one of these documents, please contact us with the relevant link and we will make it accessible as soon as possible. Similarly, if you find any page or element on the site that is not accessible, please let us know so we can rectify the issue.

Contact Details – Accessibility Coordinator

As mentioned above, we will be happy to receive any accessibility questions you may have, as well as your suggestions for ways we can improve our accessible customer service.

Please contact our accessibility coordinator:

Name: Meital Gdalevitch

Email: meitalg@electra.co.il

Tel: +972-3-7535116

This accessibility statement was last updated on November 30, 2021.